If you need to track an order, please click here to log-in to your account.

If you have a question or concern about anything on our website, please visit our Online FAQ to see if there is already an answer to your question. If the FAQ does not answer your question, customer service is available to assist you anytime.

Fill out the form below to submit your question. If your question is in regards to a specific order, RMA, or product, please make sure to include the appropriate identification number (RMA Number, Order Number, Part Number etc.) We cannot reply to specific questions unless this information is provided.

We typically are able to respond the same day the email is sent. However, it can take up to 24 hours to receive a response. All emails received over a weekend will be replied to on Mondays. If you prefer to use snail mail, our address is available below.

For all mail correspondence:
42982 Osgood Road
Fremont, CA 94539

If you would like to cancel your order, please contact us ASAP. We will do all we can to cancel your order in a timely manner.. If your order is already shipped or processed, a cancellation is not possible, and you will need to take the appropriate steps to return the product.